Date: July 6, 2009
To: Our valued DDP customers
From: Stuart Jankelovitz, SVP Sales
Good morning. We are aware that there has been much discussion around the future of the DDP product, potential cost increases, and the direction of our organization. We would like to take this opportunity to answer some of your questions, as well as, provide you with further information on the CrimeCog product strategy.
We continue to develop, and are on schedule to deliver, our Next Generation E*Justice RMS solution in the September 2009 timeframe. In response to your feedback, we are excited to announce the new CrimeCog family of RMS solutions:
· E*Justice RMS Silver – This solution provides much of the functionality of the current base DDP product plus numerous enhancements. Some examples of the enhancements include real-time data sharing, a formal incident approval process, and a fully functional spellchecker.
· E*Justice RMS Gold – This solution will provide all of the functionality of the Silver product plus additional features such as advanced reporting, warrant requests, and citations.
· Ala Carte Options – An agency may elect to add specific modules to its Silver solution to increase functionality.
We also believe it is imperative to clarify and document some important information:
- CrimeCog has officially added the DDP product to our product suite. Our plan is to support the existing DDP product for a minimum of three (3) years. This includes any required modifications to MICR submission and gun permits. Our customers can choose to remain on their DDP product at their current yearly maintenance fee with no price increase.
- We fully support regional and statewide data sharing initiatives in conjunction with the Talon suite of products in both the DDP and Next Generation solutions. CrimeCog will provide this functionality at no increased cost to our customers.
- We will be delivering a LEIN interface as a component of our Next Generation solutions to enable the query of the LEIN system and the subsequent automated entry of the pertinent data into our Records Management System.
- DDP customers can elect to migrate to the Silver solution where there may be a nominal increase in annual cost.
- DDP customers may elect to participate in our 30/20/10 Maintenance Lock-in Program. Enrollment in this program upgrades your agency to the Gold solution. This program provides a significant cost savings over our standard pricing model and is available only to our DDP customers. If your agency participates in this program and then determines that the Silver solution is sufficient, we will release your agency from its commitment.
In the near future, we will be sending out a correspondence announcing a conference call to provide more detailed information around these announcements and to answer any of your questions. As always, if you have any immediate questions or concerns, please do not hesitate to contact me at (248) 630-2195.
